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Privacy Policy

Last updated: [January 2026]

Canine Curriculum Dog Training (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you contact us or use our services, in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

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1. Who We Are

Canine Curriculum Dog Training is a dog training and dog walking business operating in the United Kingdom.

For the purposes of data protection legislation, we are the data controller in respect of the personal data we collect and process.

If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us below

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2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Name
     

  • Email address
     

  • Telephone number
     

  • Postal address (where relevant to service delivery)
     

  • Details relating to your dog(s)
     

  • Information you voluntarily provide in enquiries, messages, or bookings
     

We do not intentionally collect special category data (as defined by UK GDPR) unless you voluntarily provide it and it is strictly necessary for the provision of our services.

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3. How We Collect Personal Data

We collect personal data when you:

  • Complete contact, enquiry, or booking forms on our website
     

  • Contact us by email, telephone, or social media
     

  • Book or participate in our dog walking or training services
     

 

4. How We Use Your Personal Data

We process personal data only where necessary for legitimate business purposes, including:

  • Responding to enquiries and communications
     

  • Managing bookings and schedules
     

  • Providing dog walking and training services
     

  • Communicating service-related information, updates, or changes
     

  • Maintaining business and service records
     

We do not sell, rent, or trade your personal data to third parties.

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5. Use of WhatsApp and Group Communications

For clients attending group training sessions or classes, we may use WhatsApp groups to share essential service-related updates, reminders, and information.

By providing your phone number and enrolling in group services, you acknowledge and consent to:

  • Your phone number being visible to other group members
     

  • The use of WhatsApp as a communication platform
     

WhatsApp groups are used solely for service-related communication and not for marketing purposes. You may request removal from a group at any time by contacting us.

We do not share phone numbers outside of these groups without your consent.

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6. Marketing Communications

We do not currently send marketing communications.

Should we offer newsletters or promotional communications in the future, these will only be sent where you have provided explicit consent. You will have the right to withdraw consent or unsubscribe at any time.

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7. Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases to process your personal data:

  • Consent – where you voluntarily provide your information
     

  • Contractual necessity – where data is required to provide requested services
     

  • Legitimate interests – to manage enquiries, communications, and service delivery
     

 

8. Data Storage, Security and Retention

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, alteration, or disclosure.

Personal data is retained only for as long as reasonably necessary to:

  • Provide services
     

  • Meet legal, regulatory, or accounting obligations
     

  • Resolve disputes
     

When no longer required, personal data is securely deleted or anonymised.

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9. Sharing Your Personal Data

We may share your personal data with trusted third-party service providers (such as email, booking, or messaging platforms) only where necessary for business operations.

All third parties are required to process personal data securely and in compliance with data protection legislation.

We will not share your personal data for marketing purposes without your explicit consent.

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10. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
     

  • Request correction of inaccurate or incomplete data
     

  • Request deletion of your personal data
     

  • Withdraw consent at any time (where processing is based on consent)
     

  • Object to or restrict certain types of processing
     

To exercise these rights, please contact us using the details above. We may need to verify your identity before responding.

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11. Cookies

Our website may use essential cookies to ensure basic functionality and improve user experience. You can control cookie settings through your browser preferences.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Any updates will be posted on this page with a revised “Last updated” date.

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13. Complaints

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

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14. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Email: info@caninecurriculum.co.uk

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